Writing

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Remote Working in the ‘Covid Upside-Down’

This Linkedin article is a piece I wrote with input from a client, reflecting their professional experience.

If one thing has become clear in the post-COVID world of work, it’s the notion that we may never work the same way again.  If that is true, even for the foreseeable, I ask myself: 

How should we motivate teams, maintain purpose, achieve goals and look after one-another? 

I’ve seen a renewed focus on strengthening management structures to support colleagues and teams.  This includes:

    • reviewing effectiveness of reporting lines,
    • regular ‘check-ins’,
    • virtual mentorship,
    • clear signposting and communication, and
    • increased support and guidance to mitigate distance.

Everyone in the project team (me included), must understand evolving goals and aims.  Managing roles and expectations and adapting them to be COVID-realistic is a must, this was especially true here in Melbourne where we have experienced a second wave with more stringent restrictions.

There’s a shift of emphasis in working dynamics.  Working through the ‘COVID Upside Down’ is about employing the management techniques and tools we already know.  It only requires a change of emphasis in how we deploy them and relate to our colleagues.  It’s important teams are given the encouragement to step-up and engage, however it can’t all come from the top down and in truth few people want that kind of environment. 

Team building is at the heart of what I do and has never been more important.  Addressing known barriers and resolving misunderstandings early is a focus.  Not letting problems snowball when we are remote from one another, requires effort.

Remote meetings and interactions have obviously changed. Meetings must become smarter: conceived, structured and facilitated in ways that ensure remote effectiveness.  Everyone must be brought into the debate and if old formats do not work, ditch them; for example:

    • avoid webcam fatigue by using alternatives like messenger, Teams chat or WhatsApp,
    • talk wherever you can to improve connectivity with colleagues and stakeholders. Pick up the phone,
    • use operational logs, remote forums, digital information boards and other technical aids to keep notes that can be accessed by all,
    • diversifying engagement: we recently progressed stakeholder relations via FaceBook Q&As, as well as taking a digital stall at a virtual conference. 

How we relate to one other is most important. Motivating ourselves through tough times requires thought and effort.  My company has used support-strategies like pastoral calls and informal buddy systems.  We have arranged digital socials, bringing us together for quizzes, end of week talks and banter.  The key is offering colleagues a chance to not feel alone, when there is danger that any of us may become isolated.  Acts of appreciation can play a part in maintaining morale; for example, in a lovely gesture, my company sent colleagues a home-hamper to acknowledge the resolve they had shown.  It wasn’t about the gift, as much as it was about the recognition of effort. 

Being ‘COVID-collegiate’ is something we must all focus on.  Offering and seeking help, when needed, is an important aspect of ensuring we all operate safely.  Compassion and understanding are needed, as the personal challenges can be different for each of us.  These are tough times for us all.  It’s especially important we remember that distanced-working brings different challenges – depending on our home setups.  National and regional variations also create different conditions.  Professionally, we need to be realistic and accept the challenges of a working world that is (for now) not the same as it was. 

Find balance in the COVID Upside Down.  It is incumbent on each of us to not overload ourselves or others.  My temptation to over-meet, over-manage and over-control against the backdrop of a crisis, is strong.  But with awareness, it can be overcome.  Remote working, while great for some, is challenging for others.  In my own experience, delineating between work-life and home-life, while working every day within the home is tough.  It’s hard to escape that computer.  The novelty of working at home was fun for a while, but now after many months, that novelty has worn thin. I struggle to escape from work and achieve necessary down-time.  There is no judgement.  We are all different people.  We must try to achieve the balance that is best for our individual health.

It’s going to be a long-game.  Finding the clutch-point that will progress our goals but avoid burn-out or drop-out, is crucial.

It’s not all bad.  There are fantastic positives, as colleagues support one another and raise their game to meet the challenges.  Life in the ‘COVID Upside Down’ is about finding the balance, utilising the relationships, techniques and technologies, that help us all reach our goals and maintain health.

It has been a very strange time for us all but having worked out of Melbourne (Australia’s most locked-down city), I have prepared a reflection on what has become our normal.

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Thanks to Colin Campbell for helping with the word-craft.

#remoteworking #melbourne #teambuilding #motivation #COVID19 #lockdown #newnormal #COVIDUpsideDown

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The Weight of the World

This article was written for the Melbourne based arts charity, Culture Cue and can also be viewed on their pages. 

The Weight of the World

Ever feel like the weight of the world is on your shoulders?

Ever get that sense you’re toiling just to hold everything up? The work project, the mortgage, the bills, the commute, the boss, the kids, the in-laws … no doubt about it, there’s enough responsibilities to go around and they sure can pile up. Even the most upbeat of us feels the weight when we’re tired.

But have you ever looked around and noticed what others are carrying? They’re certainly out there, no doubt about it. No matter how easy they make it look, others carry great weight too.

I’ve been looking at the richness of Melbourne’s city environment and I’ve seen a few figures that are carrying heavy loads. Some of them might be well known, but others are true unsung heroes and heroines. They’re putting in some real shifts and holding up more than their share.

Like true battlers, you won’t hear from them, they won’t make a fuss. That’s why they deserve a shout-out, for sheer effort, for inspiration and for what they give to this great city.

A Titan of the CBD, Collins St

Halfway down grand Collins Street, a Titan (literally) of the CBD can be seen carrying the weight of the world on his broad shoulders. It’s not a CEO of industry, but mighty Atlas the legendary Titan. A bronze statue residing at 406 Collins Street, Atlas bears the world on his mighty back. Once, sat atop the old Atlas Assurance Building – back in the day – this proud giant of the ancient world, holds up the globe without ever a complaint. In our times, Atlas has been retained as a feature above the door of a modern office block.

The Titan is a sobering symbol of toil and commitment. What figure can better symbolise, fortitude, strength and solidity? As well as holding the world steady, Atlas is a reminder to any stressed executive, that they might not actually have the toughest job in the world.

In Greek classical mythology, Atlas was condemned by mighty Zeus, after the great battle of Olympians and Titans, to perpetually support the celestial heavens on his back. In later interpretations, Atlas came to be depicted as supporting the world, rather than the entire celestial sphere on his mighty shoulders. But let’s not split hairs, that’s still some weight!

The Power-Women of Old Melbourne, The Block Arcade, Elizabeth St

It’s not just muscle men that are taking the weight. Sisters are doing it for themselves.

Not far away on Elizabeth Street, we can see another impressive building where two powerful women hold up their share of responsibility, supporting the grand arch to the main Elizabeth Street façade. Above the Block Arcade, is a beautiful Victorian façade that is just one of the many impressive heritage buildings that adorn Melbourne. With Victorian modesty, elegance and real strength, you can see the two figures holding up the central arch of the grand building façade. Overlooking tram stop 2 on Elizabeth Street, these two power- women keep a clam watch over busy commuters.

Holding on by the Teeth, Flinders St

Down to Flinders Street next and another pair of heroes, perhaps brothers, are also doing their bit, supporting the grand canopy to the Rendezvous Hotel. With the bit well and truly between their teeth, these guys pull a shift every day.

Day in, and day out, these under-appreciated strongmen, do their duty and accept the job fate has given them. Often overlooked, but never complaining, they won’t say a word. These fellas take the strain with stoic fortitude.

The Strong Man of Fitzroy Gardens

The final figure of strength can be found just outside the CBD in the lovely Fitzroy Gardens. The River God is an ancient resident of Melbourne, who also has a heavy load to carry. He’s moved around a bit over the years and he wasn’t always in the gardens, but it’s a good place to go when you want to slow things down a bit … and who doesn’t want that when they get that wee bit older.

Sat aloft an outcrop of rock the muscled figure of the River God strikes a strong silhouette and provides an elegant fountain for the gardens. Dating from 1862 his original siting was on Clarendon Street and Gipps Street, before moving to the park in 1995. Bearing the weight of a massive conch shell on his powerful back, age has not diminished his physique. The River God is another figure of strength and endurance; holding up his part of civic Melbourne and providing beauty and inspiration to all that pass.

So, there it is. It’s more than just you or I that’s carrying a load. When I’m feeling tired and worn – and when I take the time to notice – some of these figures give me real inspiration. I mean, at least I don’t have to carry the actual world, or hold up a building! 

I’m certain, there’s got to be plenty of other heroes and heroines out there. Do you know any others? Do you have a favourite figure who inspires and lends you their strength? Keep looking as I think they are all around us.

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Noisy Birds

A pair of colourful parrots.
Noisy Birds

When you first arrive in Australia from Northern Europe, it’s definitely the sounds of the birds that strikes you early on. It certainly reminded me that I was far from home.

What sounds so normal and unremarkable to Aussies, really is so entirely different and exotic to a new arrival.

Aussie birds are noisy – fractious even – and those dramatic sounds are also mirrored by the lurid variety of colours and shapes they exhibit.

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The Old Gods & The New

The Scots Church on Collins Street, in front of Westpac Bank.

Our cities and architecture reflect and frame our values. They are a physical record of our history and evolving culture. They form our story.

Yet, no single aspect of architectural or physical culture stands in isolation.

The relativity of buildings, to each other, holds its own unique record, forming a narrative, that in juxtaposition, is greater than the sum of its parts.

When that image is strong, few, words are needed to convey the greater story.

The Scots Church on Collins Street, in front of Westpac Bank.
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Noisy City

Walk With Care
Noisy Melbourne

Have you ever stopped to listen to the city? Really listen to it in its entirety? Lifted your head and conceived of the symphony of noise that demands to be heard?

Those impatient, abrupt noises that compete for life. Only existing, only validated, if they can are heard above the din.

Noises that rudely cut across each other, jostling in their selfish desire to make their way. Barging through over-crowded space.

The sharp, cutting noises that rent the air and scream most shocking distress.  Inducting others into their state of madness.

What about those low rumbling noises that fluster and bluster their laboured, ‘oh so tedious points’. Unaware – uncaring even – that no one is listening to them. They know themselves well to be bores, yet they bore on, undaunted.

And what of the angry outbursts? Those abrupt loud BANGS that forcibly interject. They will not be ignored. They will make their point! In rage they subside as quickly as they flare. Until the next time. 

There are as many noises in the city as there are souls. Some loud, some, flamboyant, some soft and anonymous. All shapes and sizes, all personalities and types. It just takes a close ear to know them, but in truth, few people take the time. Other peoples noises are not their business.

Why don’t you stop and listen to them, next time you are in the city?

But remember – and keep this to yourself –  listening for noises is something best done on your own. Noises can be self-conscious. More than a few hide furtively when everyone stops to listen.

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Mr Pip

Mr Pip Snores

Mr Pip was a much-loved pal and family member, sadly taken far too young.

Always loved and forever remembered, his antics still make me smile to this day. He was a pup of great expectations and even greater character. We are so grateful to have known him and so sorry he is gone.

N.B. Mr Pip became something of a celebrity in his day and operated a very popular Twitter feed (not easy when you have no thumbs).  His Vines were particularly popular and accrued a total viewing count of over 3 million views! 

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Hitting the Skids

A flurry of warning signs, signals danger ahead.

We all ‘hit the skids’ at some point. That’s an inevitable fact. It should be expected and when it happens, it must be accepted.

However, what is truly shocking, is not that challenges come along and destabilise our lives, but that more than often, real signs of our impending catastrophe were actually all around us.

The signs were there! Sometimes many of them. In big bold colours. Some of them were even FLASHING. Yet we simply did not see or recognise them. Those signs did not – perhaps could not – prevent the catastrophe that awaited us.

Like many, when I have experienced real reversal or hardship in my life, I have revisited situations in my mind, only to realise – most shockingly – that the signs of impending disaster were indeed all around me. They were prominently displayed and they all screamed their messages of warning. The signs were doing their job, if only I had been able to recognise them.

There is no bitterness towards anything that has made me who I am – that’s the acceptance part – but it’s never wasted effort to become a better reader of the signs.

I suspect that is a true lifetimes work.

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All Just Words

I put it to you sir, that you suffer from that most unfortunate condition of wordiness. 

You are verbose sir!

Your discourse is slave to the misfortune of prolix. Your ideas are clearly chattel to a great weight of verbiage. Your explanations, rambling in nature, are lengthy, protracted and tortuous.

The diatribe you unleash, on innocent listeners, is digressive, meandering, long-winded and diffuse. You’re rambling, discursive nature is repetitious, digressive and disorientating. The  pleonastic style of your thinking is circumlocutory, long-winded, loquacious and tedious in the extreme.

In discourse, you are by reputation most garrulous, your conversation achieving for you the status of a waffler! A chatter-box, a blabber-mouth, a windbag, a gasbag, a talker, a jabberer, a blabberer and a motor-mouth.

In short sir, your tautological tendencies are the despair of all who meet you.

You are too wordy sir! 

What say you?

Though I hardly dare seek a response, how do you answer the charge?

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