Melbourne, Liveability & The Perpetual Flux of Time

June saw Melbourne achieve joint 8th place on the Economist Intelligence Unit’s Global Liveability Index. This was a markedly reduced ranking for mighty Melbourne, which had for many years claimed a seemingly perpetual spot near the very top; frequently first, or at least, second of the most livable cities in the world.

Undoubtedly driven by the ongoing pandemic, many great cities have seen a change of fortune. Former European greats like Vienna [12] have faltered in the rankings while essentially covid-free Auckland [1] has now triumphed at the top of the table. No less than four Australian cities have made it into the top 10, with Adelaide [3] and Perth [6] faring strongly. Brisbane [10] also made the cut, and it can only be the scantest of consolations to Melbournians, that their traditional rival Sydney [11] has just missed out of a place at the top table. For better and for worse, many renowned cities have risen, and many have fallen across the globe.

Such change reminds us that great cities, just like great people, are subject to the ever-fickle churn of fortune; rising and falling within the perpetual motion of chance, circumstance, and human endeavor. It was ever thus, and as the father of western history himself observed, from his vantage in the 5th century BCE: 

“… I shall go forward with my history, describing equally the greater and the lesser cities. For the cities which were formerly great, have most of them become insignificant; and such as those that are at present powerful, were weak in the times of old.” [Herodotus, Histories. Book 1.5]

In historical terms, we don’t have to go back that far to view a different Melbourne altogether. One that proudly celebrated itself as the ‘Seventh City of the British Empire’. The iconic 1930’s poster of Percy Trompf, for the Australian National Travel Association, showcasing the Manchester Unity Building, as a poster-icon of confident Australian identity, and an enduring classic of travel advertising. 

Look back again further and another chapter in Melbourne’s fortune emerges when the largely unbuilt settlement exploded exponentially in size, following the boom of the 1850’s gold rush. Melbourne simply could not grow fast enough, and for a time it seemed the whole world flocked to Victoria’s booming city.  

So does the lens of history, constantly focus and re-focus on the fortunes of a metropolis. Time changes many aspects in the circumstance, of nations, peoples, and their cities. Yet, no metropolis – no Athens, no Sparta, no Melbourne, no Auckland – has ever seen the end of flux or the ever-changing nature of fortune. Those that rise now will fall in time, and those that are laid low, have the potential to rise anew.

As a Melbournite, resident, and lover of the city, it’s been hard to miss the scarring effect that four significant covid lockdowns have had on Melbourne. However, knowing the spirit and character of this great city, can any doubt that Melbourne will, rise again.

Remote Working in the ‘Covid Upside-Down’

This Linkedin article is a piece I wrote with input from a client, reflecting their professional experience.

If one thing has become clear in the post-COVID world of work, it’s the notion that we may never work the same way again.  If that is true, even for the foreseeable, I ask myself: 

How should we motivate teams, maintain purpose, achieve goals and look after one-another? 

I’ve seen a renewed focus on strengthening management structures to support colleagues and teams.  This includes:

    • reviewing effectiveness of reporting lines,
    • regular ‘check-ins’,
    • virtual mentorship,
    • clear signposting and communication, and
    • increased support and guidance to mitigate distance.

Everyone in the project team (me included), must understand evolving goals and aims.  Managing roles and expectations and adapting them to be COVID-realistic is a must, this was especially true here in Melbourne where we have experienced a second wave with more stringent restrictions.

There’s a shift of emphasis in working dynamics.  Working through the ‘COVID Upside Down’ is about employing the management techniques and tools we already know.  It only requires a change of emphasis in how we deploy them and relate to our colleagues.  It’s important teams are given the encouragement to step-up and engage, however it can’t all come from the top down and in truth few people want that kind of environment. 

Team building is at the heart of what I do and has never been more important.  Addressing known barriers and resolving misunderstandings early is a focus.  Not letting problems snowball when we are remote from one another, requires effort.

Remote meetings and interactions have obviously changed. Meetings must become smarter: conceived, structured and facilitated in ways that ensure remote effectiveness.  Everyone must be brought into the debate and if old formats do not work, ditch them; for example:

    • avoid webcam fatigue by using alternatives like messenger, Teams chat or WhatsApp,
    • talk wherever you can to improve connectivity with colleagues and stakeholders. Pick up the phone,
    • use operational logs, remote forums, digital information boards and other technical aids to keep notes that can be accessed by all,
    • diversifying engagement: we recently progressed stakeholder relations via FaceBook Q&As, as well as taking a digital stall at a virtual conference. 

How we relate to one other is most important. Motivating ourselves through tough times requires thought and effort.  My company has used support-strategies like pastoral calls and informal buddy systems.  We have arranged digital socials, bringing us together for quizzes, end of week talks and banter.  The key is offering colleagues a chance to not feel alone, when there is danger that any of us may become isolated.  Acts of appreciation can play a part in maintaining morale; for example, in a lovely gesture, my company sent colleagues a home-hamper to acknowledge the resolve they had shown.  It wasn’t about the gift, as much as it was about the recognition of effort. 

Being ‘COVID-collegiate’ is something we must all focus on.  Offering and seeking help, when needed, is an important aspect of ensuring we all operate safely.  Compassion and understanding are needed, as the personal challenges can be different for each of us.  These are tough times for us all.  It’s especially important we remember that distanced-working brings different challenges – depending on our home setups.  National and regional variations also create different conditions.  Professionally, we need to be realistic and accept the challenges of a working world that is (for now) not the same as it was. 

Find balance in the COVID Upside Down.  It is incumbent on each of us to not overload ourselves or others.  My temptation to over-meet, over-manage and over-control against the backdrop of a crisis, is strong.  But with awareness, it can be overcome.  Remote working, while great for some, is challenging for others.  In my own experience, delineating between work-life and home-life, while working every day within the home is tough.  It’s hard to escape that computer.  The novelty of working at home was fun for a while, but now after many months, that novelty has worn thin. I struggle to escape from work and achieve necessary down-time.  There is no judgement.  We are all different people.  We must try to achieve the balance that is best for our individual health.

It’s going to be a long-game.  Finding the clutch-point that will progress our goals but avoid burn-out or drop-out, is crucial.

It’s not all bad.  There are fantastic positives, as colleagues support one another and raise their game to meet the challenges.  Life in the ‘COVID Upside Down’ is about finding the balance, utilising the relationships, techniques and technologies, that help us all reach our goals and maintain health.

It has been a very strange time for us all but having worked out of Melbourne (Australia’s most locked-down city), I have prepared a reflection on what has become our normal.

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Thanks to Colin Campbell for helping with the word-craft.

#remoteworking #melbourne #teambuilding #motivation #COVID19 #lockdown #newnormal #COVIDUpsideDown

Mr Pip

Mr Pip was a much-loved pal and family member, sadly taken far too young.

Always loved and forever remembered, his antics still make me smile to this day. He was a pup of great expectations and even greater character. We are so grateful to have known him and so sorry he is gone.

N.B. Mr Pip became something of a celebrity in his day and operated a very popular Twitter feed (not easy when you have no thumbs).  His Vines were particularly popular and accrued a total viewing count of over 3 million views! 

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